by Harvey Williams
Contract hire and personal contract hire rates do vary considerably from one company to the next. One reason is because different companies take a different view on residual values (the value of the vehicle at the end of the term) and also as is the case with many products and services you are not always comparing like with like.
The Internet can be a good place to find competitive offers, which is where most contract hire brokers advertise. One of the difficulties of looking for the lowest possible rate, each time you buy a vehicle, is that on each occasion you will probably have to deal with a different broker, because different contract hire brokers will have special deals at different times. This stops you getting to know the broker and getting to know and trust a good broker is vital, because contract hire broking is an unregulated industry.
Searching the Internet to find a rock bottom price on a car is probably best suited for a company that only has one or two cars, or for an individual using personal contract hire. For companies that acquire a number of vehicles a year, a more practical option would be to find a contract hire broker that is reliable and competitive across the range of manufacturers. Perhaps most importantly one that will not mislead the client on delivery dates as a means winning the business over a broker who is quoting a more accurate delivery date.
It would be quite difficult for a company that buys a number of vehicles, to be dealing with lots of different brokers on different vehicles. When what is really needed is a contract hire broker that can provide a comprehensive service, advising the company when vehicles are coming up for renewal, delivery dates for the replacement car and also provide all the related services that companies need, such as licence checking.
For an individual or company that only acquires a vehicle every two or three years, there is no reason not to go onto the Internet and seek out the cheapest deal available. Putting the key words, contract hire, into Google will bring up somewhere in the order of 4,000,000 entries. Clearly one couldn’t hope to look at more than a fraction of those companies advertising contract hire, most people confine their search to the first page. It can also be worth checking out, contract hire and leasing, car leasing and vehicle leasing.
On the first page you will usually see one or two sites that will advertise vehicles for many different contract hire brokers. Some people don’t like using these sites and want to go into the website of one particular company and see what they are offering; they feel that they are more reliable. If you don’t mind using a site that is advertising different broker offers, then there is no reason why this should not form part of your search. The only thing to bear in mind is that these sites don’t generally police their advertisers; so seeing a vehicle advertised at a particular price doesn’t necessarily mean that it is available at that price.
Of those advertising on the directory websites there will be some well-established and reputable contract hire brokers. They are often not difficult to spot; they will invariably be those that advertise in a very straightforward manner. If the deal being offered is for twenty-four or thirty-six months you would expect the advertiser to show the profile i.e. three payments in advance followed by thirty five monthly payments, or three payments in advance followed by twenty three monthly payments. If they don’t state the payment profile then they are quite likely to be offering something different, which will make it difficult for you to make a comparison.
You will also see six payments in advance advertised; this is usually done to make the monthly payment look low. It is important when this is the case to take into account that you have to pay an extra three months rental, which will probably make the total cost high.
Often delivery dates are quoted, that the contract hire broker knows they cannot achieve. However it does not necessarily mean that a broker advertising an earlier delivery than their competitors cannot deliver the vehicles on time. It may be that the have access to vehicles that others do not, or that they have pre ordered cars. One should exercise caution with any deal that appears far more attractive than others on offer, especially if a deposit is required.
Pricing is another area some contract hire brokers mislead the public, advertising cars at prices knowing they cannot supply at those prices. The thinking behind this is that they will be contacted by those who are attracted by the deal and they can then tell them that that particular batch of cars have been sold but they have something similar etc. It is planned that contract hire and leasing brokers will become regulated in the future; just as insurance brokers are regulated by the FSA. It is expected that these companies will then have to change their ways, or go out of business.
Sometimes a contract hire broker lets the client down because they in turn have been let down by another broker. This tends to happen in the case of smaller brokers that are not large enough to have terms in place with the banks and finance houses, so they work through other brokers. If the broker they are using proves unreliable on delivery or price, then they will unintentionally let their own client down.
Perhaps the answer is to find three or four contract hire brokers offering the most attractive monthly rentals and speak to them on the telephone. And attempt to ascertain if they can indeed provide what they are promising. The worst thing that can happen is to order a vehicle and then be told at a later date, that the price or delivery date cannot be met. Sometimes it can be better to pay a little more and deal with a broker that inspires confidence.